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Frequently Asked Questions
This is our extensive archive of answers to frequently asked questions about our software.
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Browser - Release 4.x
Version 4.6.2 Changes
Version 4.6.1 Changes
Version 4.6.0 Changes
Version 4.5.3 Changes
Version 4.5.2 Changes
Version 4.5.1 Changes
Version 4.5.0 Changes
Version 4.4.2 Changes
Version 4.4.1 Changes
Version 4.4.0 Changes
Version 4.3.3 Changes
Version 4.3.2 Changes
Version 4.3.1 Changes
Version 4.3.0 Changes
Auralia & Musition 7 Changes
Version 7.2.2.1 Changes
Version 7.2.2.0 Changes
Version 7.2.1.0 Changes
Version 7.1.0.2 Changes
Version 7.1.0.1 Changes
Version 7.1.0.0 Changes
Version 7.0.3.0 Changes
Version 7.0.2.0 Changes
Version 7.0.1.0 Changes
Cloud
Browser Support – General Notes
Content Updates
Local database removal - Cloud
Database upgrade fail
‘Loading Chords’ error at startup
Proxy Servers, Firewalls & Ports
Browser - Release 4
Version 4.2.0 Changes
Version 4.1.2 Changes
Version 4.1.1 Changes
Browser Support – Release 4.1
Version 4.0.4 Changes
Version 4.0.3 Changes
Version 4.0.2 Changes
Version 4.0.1 Changes
Browser Support – Release 4
Content Changes - V7
Content 71003 & 71004 Changes
Content 71002 Changes
Content 71001 Changes
Content 70301 Changes
Content Changes - V6.1
Content 17109 Changes
Content 17108 Changes
Content 17107 Changes
Content 17106 Changes
Content 17105 Changes
Content 17104 Changes
Content 17103 Changes
Content 17102 Changes
Content 17101 Changes
Miscellaneous
Music Fonts: MusGlyphs
System Requirements - Version 7
macOS Catalina 10.15 compatibility
System Requirements - Version 6
Mac database permission issues
Mac password database permission issues
Syllabuses are missing
Help not displaying
Notation displays with strange characters - fonts missing
System Requirements - Version 5
System Requirements – Browser
Sound
No question sounds when practising (MIDI sound)
Tapping latency and rhythm accuracy problems
Microphone and singing problems
Disabling Mac DLS Synth
Disabling GM Reset at Startup
LMS Support
LTI 1.3 with SchoolBox
LMS Tasks - Course Rollover Issues
LTI 1.3 with D2L
LTI 1.3 with Moodle
LTI 1.3 with Blackboard
LTI 1.3 with Canvas
LMS Class Support
LMS Tasks
LMS Integration
LMS Transition & Getting Started
LTI 1.1 with Blackboard
LTI 1.1 with D2L
Record Keeping, Login & Admin
Importing and Exporting Content
Grading - Keyboard Shortcuts
Library Searching
User Privileges & Access
Locked out of Auralia or Musition
Administration menu missing
Detailed scoring or question scoring?
Installation and Registration
Purchasing used or second hand copies
Registration and Activation Unsuccessful or Network error
‘Auralia / Musition couldn’t connect to the database’
Database location
Local database removal - Cloud
Network Troubleshooting
Troubleshooting guide – step by step
New server – moving your network database
Server changed IP or hostname – locked out of network setup
Forgotten SYSDBA Firebird password on your server
The setup_server utility refuses to start
Older versions of Auralia or Musition on the same server
Transfer utility error – ‘Cannot open source 3.5 database Driver not loaded’
Transfer utility error – ‘There was an error during transfer XML’
Network Setup
Network Setup 1 - Overview
Network Setup 2 – Server
Network Setup 3 – Workstations
Network Setup 4 - Final Steps
The setup_server utility refuses to start
Network installation – Silent install
Network installation – Avoid installing MSVC runtime
Auralia 6.1 Changes
Auralia 6.1.3.13 Changes
Auralia 6.1.3.12 Changes
Auralia 6.1.3.11 Changes
Auralia 6.1.3.10 Changes
Auralia 6.1.2.9 Changes
Auralia 6.1.2.8 Changes
Auralia 6.1.2.7 Changes
Auralia 6.1.2.6 Changes
Auralia 6.1.2.5 Changes
Auralia 6.1.2.4 Changes
Auralia 6.1.2.3 Changes
Auralia 6.1.1.2 Changes
Auralia 6.1.1.1 Changes
Musition 6.1 Changes
Musition 6.1.3.13 Changes
Musition 6.1.3.12 Changes
Musition 6.1.3.11 Changes
Musition 6.1.3.10 Changes
Musition 6.1.2.9 Changes
Musition 6.1.2.8 Changes
Musition 6.1.2.7 Changes
Musition 6.1.2.6 Changes
Musition 6.1.2.5 Changes
Musition 6.1.2.4 Changes
Musition 6.1.2.3 Changes
Musition 6.1.1.2 Changes
Musition 6.1.1.1 Changes
Browser - Release 3.4
Version 3.4.5 Changes
Browser Support – Release 3.4
Version 3.4.4 Changes
Version 3.4.3 Changes
Version 3.4.2 Changes
Version 3.4.1 Changes
Version 3.4.0 Changes
Browser - Release 3.3
Browser Support – Release 3.3
Version 3.3.2 Changes
Version 3.3.1 Changes
Version 3.3.0 Changes
Browser - Release 3.2
Version 3.2.5 Changes
Version 3.2.4 Changes
Version 3.2.3 Changes
Version 3.2.2 Changes
Version 3.2.1 Changes
Browser Support – Release 3.2
Version 3.2.0 Changes
Content Changes - V6
Content 15016 Changes
Content 15015 Changes
Content 15014 Changes
Content 15013 Changes
Content 15012 Changes
Content 15011 Changes
Content 15010 Changes
Content Changes - Version 6
Content Changes - V5
Content 10011 Changes
Content 10012 Changes
Content 10013 Changes
Content 10018 Changes
Content 10019 Changes
Content 10020 Changes
Content 10022 Changes
Content 10016 Changes
Content 10025 Changes
Content 10026 Changes
Content 10027 Changes
Content 10028 Changes
Browser - Release 3.1
Version 3.1.10 Changes
Version 3.1.9 Changes
Version 3.1.8 Changes
Version 3.1.7 Changes
Version 3.1.6 Changes
Version 3.1.5 Changes
Version 3.1.4 Changes
Version 3.1.3 Changes
Version 3.1.2 Changes
Version 3.1.1 Changes
Browser Support – Release 3.1
Browser - Release 3
Version 3.0.12 Changes
Version 3.0.11 Changes
Version 3.0.10 Changes
Version 3.0.9 Changes
Version 3.0.8 Changes
Version 3.0.7 Changes
Version 3.0.6 Changes
Version 3.0.5 Changes
Version 3.0.4 Changes
Version 3.0.3 Changes
Version 3.0.2 Changes
Browser Support – Release 3
Browser - Release 2
Version 2.0.3 Changes
Version 2.0.2 Changes
Version 2.0.0 Changes
Version 2.0.1 Changes
Version 2.0.6 Changes
Version 2.0.4 Changes
Version 2.0.5 Changes
Browser Support – Release 2
Browser - Release 1
Version 1.0.7 Changes
Version 1.0.3 Changes
Version 1.0.2 Changes
Version 1.0.1 Changes
Version 1.0.6 Changes
Version 1.0.5 Changes
Version 1.0.4 Changes
Browser Support – Release 1
Auralia 6 Changes
Auralia 6.0.1.16 Changes
Auralia 6.0.1.15 Changes
Auralia 6.0.1.14 Changes
Auralia 6.0.1.13 Changes
Auralia 6.0.1.12 Changes
Auralia 6.0.1.11 Changes
Auralia 6.0.1.10 Changes
Auralia 6.0.1.9 Changes
Auralia 6.0.1.8 Changes
Auralia 6.0.1.7 Changes
Auralia 6.0.1.6 Changes
Auralia 6.0.1.5 Changes
Auralia 6.0.1.4 Changes
Auralia 6.0.1.3 Changes
Auralia 6.0.1.2 Changes
Musition 6 Changes
Musition 6.0.1.16 Changes
Musition 6.0.1.15 Changes
Musition 6.0.1.14 Changes
Musition 6.0.1.13 Changes
Musition 6.0.1.12 Changes
Musition 6.0.1.11 Changes
Musition 6.0.1.10 Changes
Musition 6.0.1.9 Changes
Musition 6.0.1.8 Changes
Musition 6.0.1.7 Changes
Musition 6.0.1.6 Changes
Musition 6.0.1.5 Changes
Musition 6.0.1.4 Changes
Musition 6.0.1.3 Changes
Musition 6.0.1.2 Changes
Auralia 5 Changes
Auralia 5.0.18.50 Changes
Auralia 5.0.18.48 Changes
Auralia 5.0.18.46 Changes
Auralia 5.0.13.41 Changes
Auralia 5.0.1.16 Changes
Auralia 5.0.2.17 Changes
Auralia 5.0.3.18 Changes
Auralia 5.0.4.19 Changes
Auralia 5.0.5.23 Changes
Auralia 5.0.6.25 Changes
Auralia 5.0.7.27 Changes
Auralia 5.0.8.29 Changes
Auralia 5.0.9.31 Changes
Auralia 5.0.10.33 Changes
Auralia 5.0.11.35 Changes
Auralia 5.0.12.37 Changes
Auralia 5.0.12.38 Changes
Auralia 5.0.13.39 Changes
Auralia 5.0.13.40 Changes
Auralia 5.0.14.41 Changes
Auralia 5.0.15.42 Changes
Auralia 5.0.16.43 Changes
Auralia 5.0.17.44 Changes
Musition 5 Changes
Musition 5.0.18.50 Changes
Musition 5.0.18.48 Changes
Musition 5.0.18.46
Musition 5.0.13.41 Changes
Musition 5.0.1.16 Changes
Musition 5.0.2.17 Changes
Musition 5.0.3.18 Changes
Musition 5.0.4.19 Changes
Musition 5.0.5.23 Changes
Musition 5.0.6.25 Changes
Musition 5.0.7.27 Changes
Musition 5.0.8.29 Changes
Musition 5.0.9.31 Changes
Musition 5.0.10.33 Changes
Musition 5.0.11.35 Changes
Musition 5.0.12.37 Changes
Musition 5.0.12.38 Changes
Musition 5.0.13.39 Changes
Musition 5.0.13.40 Changes
Musition 5.0.14.41 Changes
Musition 5.0.15.42 Changes
Musition 5.0.17.44 Changes
Musition 5.0.16.43 Changes
Auralia 4 Changes
Auralia 4.5.15 Changes
Auralia 4.5.12 Changes
Auralia 4.5.10 Changes
Auralia 4.58 Changes
Auralia 4.57 Changes
Auralia 4.56 Changes
Auralia 4.55 Changes
Auralia 4.54 Changes
Auralia 4.53 Changes
Auralia 4.52 Changes
Auralia 4.50 Changes
Auralia 4.07 Changes
Auralia 4.05 Changes
Auralia 4.04 Changes
Auralia 4.02 Changes
Musition 4 Changes
Musition 4.5.15 Changes
Musition 4.5.12 Changes
Musition 4.58 Changes
Musition 4.57 Changes
Musition 4.56 Changes
Musition 4.55 Changes
Musition 4.54 Changes
Musition 4.53 Changes
Musition 4.52 Changes
Musition 4.50 Changes
Musition 4.07 Changes
Musition 4.05 Changes
Musition 4.04 Changes
Musition 4.02 Changes